Contact Us

Our receptionists are available to help direct you to the right team for assistance. We also have department phone queues that allow you direct access to the team of experts you need.

Telephone & Fax Numbers

Hours of Operation

T (800) 748 0368 or (616) 949 7950
F (877) 329 2844 or (616) 949 2502

8:00 a.m. - 5:00 p.m.
Monday through Friday


Department Phone Queues

Agent Customer Support including:
Proposals, Group New Business, Group Wide Change,
and Data Collection Surveys

Option 1

Medicare Senior Markets
Membership and Billing, including Specialty Benefits
Health Care Reform Agent Support

Option 2
Option 4
Option 5
Option 6
Option 7


Department Team Emails

Health Care Reform Agent Support Center

Membership & Billing Services
Group Proposals - BCBSM / BCN
Group New Business - BCBSM / BCN
Group Benefit and Maintenance Changes BCBSM / BCN
Group Rate Renewal Certifications
Medicare Senior Markets
Specialty Business


Associates by Expertise


Grotenhuis Office Locations

Grand Rapids (Main Office)
588 3 Mile Road Northwest
Suite 101
Grand Rapids, MI 49544-8221

Grand Rapids (Mailing Address)
P.O. Box 140167
Grand Rapids, MI 49514-0167

447 North Canal Road
Suite A
Lansing, MI 48917


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  • © 2020 Grotenhuis. ALL RIGHTS RESERVED
    588 3 Mile Road NW Suite 101, P.O. Box 140167, Grand Rapids, MI 49514-0167
    Phone: (800) 748-0368 or (616) 949-7950 Fax: (877) 329-2844 or (616) 949-2502

    Grotenhuis is an Authorized Independent Managing Agent for Blue Cross® Blue Shield® of Michigan and Blue Care Network. Blue Cross Blue Shield of Michigan and Blue Care Network are non-profit corporations and independent licensees of the Blue Cross and Blue Shield Association.