Contact Us


Our receptionists are available to help direct you to the right team for assistance. We also have department phone queues that allow you direct access to the team of experts you need.


Telephone & Fax Numbers

Hours of Operation

T (800) 748 0368 or (616) 949 7950
F (877) 329 2844 or (616) 949 2502

8:00 a.m. - 5:00 p.m.
Monday through Friday

 


Department Phone Queues


Agent Customer Support including:
Proposals, Group New Business, Group Wide Change,
and Data Collection Surveys

Option 1

Commissions
Medicare Senior Markets
Membership and Billing, including Specialty Benefits
Health Care Reform Agent Support
Supplies

Option 2
Option 4
Option 5
Option 6
Option 7

 


Department Team Emails


Health Care Reform Agent Support Center

hcrsupport@tggsolutions.com

Membership & Billing Services
Group Proposals - BCBSM / BCN
Group New Business - BCBSM / BCN
Group Benefit and Maintenance Changes BCBSM / BCN
Group Rate Renewal Certifications
Medicare Senior Markets
Commissions
Specialty Business
Supplies

billing@tggsolutions.com
proposals@tggsolutions.com
newbusiness@tggsolutions.com
gwcteam@tggsolutions.com
renewalinfo@tggsolutions.com
medicare@tggsolutions.com
commissions@tggsolutions.com
lifeproposals@tggsolutions.com
supplies@tggsolutions.com

 


Associates by Expertise






 


Grotenhuis Office Locations


Grand Rapids (Main Office)
588 3 Mile Road Northwest
Suite 101
Grand Rapids, MI 49544-8221

Grand Rapids (Mailing Address)
P.O. Box 140167
Grand Rapids, MI 49514-0167

Lansing
447 North Canal Road
Suite A
Lansing, MI 48917

 
 
 
 




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  • © 2020 Grotenhuis. ALL RIGHTS RESERVED
    588 3 Mile Road NW Suite 101, P.O. Box 140167, Grand Rapids, MI 49514-0167
    Phone: (800) 748-0368 or (616) 949-7950 Fax: (877) 329-2844 or (616) 949-2502


    Grotenhuis is an Authorized Independent Managing Agent for Blue Cross® Blue Shield® of Michigan and Blue Care Network. Blue Cross Blue Shield of Michigan and Blue Care Network are non-profit corporations and independent licensees of the Blue Cross and Blue Shield Association.